Privacy Policy

Privacy Policy ceri88 — Data Protection Malaysian Players

Ceri88 is fully committed to safeguarding and protecting your privacy. This document clearly explains how we collect, use, store, and protect your personal information as a player on our platform.

Last Updated: 1 January 2026
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Ceri88's Commitment to Your Privacy

Six core pillars that form the foundation of our approach to protecting every player's personal data

256-bit SSL Encryption

All data transmitted between your device and ceri88's servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.

No Third-Party Data Sales

Ceri88 has never and will never sell, rent, or disclose players' personal information to any third party for marketing purposes without your consent.

Secure & Controlled Servers

Player data is stored on servers protected by multi-layered access control systems, 24/7 monitoring, and strict physical and digital security procedures.

Full Player Control

You have the right to access, correct, or request deletion of your personal data at any time through the ceri88 customer support team, available 24/7.

PDPA Legal Compliance

The ceri88 Privacy Policy is drafted with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) in mind, ensuring full protection for local users.

Limited Data Use

Collected data is used solely for the purposes stated in this policy. No data use outside this scope is permitted without prior notice and player consent.


Important Note: By using the ceri88 platform, you confirm that you have read and understood this Privacy Policy. Please take a moment to read the full document so you understand how your personal data is managed by us.

1. Introduction

Ceri88 ("we", "Platform", "ceri88") takes our responsibility to protect the privacy and personal data security of every player seriously. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when you use the ceri88 platform — whether through the official website, Android mobile app, or iOS.

This policy is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. Our primary goal is to ensure you always know what data we hold, why we hold it, and how it is protected.

By registering an account or using any ceri88 service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

2. Types of Personal Data We Collect

Ceri88 collects various types of personal information depending on how you interact with our platform. The following are the categories of data we collect:

A) Registration & Identity Information

  • Full name as shown on your MyKad or passport
  • Date of birth and gender
  • Identity card number (MyKad) or passport number
  • Email address and mobile number
  • Encrypted username and password

B) Financial & Payment Information

  • Bank account number and bank name
  • E-wallet details (Touch 'n Go, GrabPay, and others)
  • Deposit and withdrawal transaction history
  • Betting and gaming activity records

C) Technical & Usage Information

  • IP address and general location data
  • Device type, operating system, and web browser
  • Cookie data and login session data
  • Activity records and platform usage patterns

D) KYC Verification Documents

  • Copy of MyKad or passport (front and back)
  • Proof of current address (utility bill or bank statement)
  • Identity verification selfie if required

Our commitment: ceri88 only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond what is required to operate our platform.

3. Purpose of Personal Data Use

The personal information we collect is used solely for the following purposes:

Purpose of Use Types of Data Used
Registration & Account Management Name, email, phone number, password
Identity Verification (KYC) MyKad/passport, selfie, proof of address
Transaction Processing Bank details, e-wallet information, transaction history
Fraud Prevention & Security IP address, device data, activity patterns
Service Communications Email, phone number
Platform Improvement Usage data, user feedback
Legal Compliance All relevant data categories

Ceri88 will not use your data for purposes beyond those listed above without first obtaining your consent through a clear notice.

4. Lawful Basis for Data Processing

Ceri88 processes your personal data on the following lawful bases in accordance with PDPA 2010:

  • Consent: You provide explicit consent when registering an account and agreeing to this Privacy Policy.
  • Contract Performance: Processing is necessary to fulfil our obligations to you as a ceri88 platform player.
  • Legitimate Interest: We process certain data for security, fraud prevention, and service improvement purposes.
  • Legal Obligation: Some data processing is mandatory to comply with legal and regulatory requirements in force in Malaysia.

5. Information Sharing & Disclosure

Ceri88 does not sell or transfer your personal data to third parties for marketing purposes. However, in certain situations, we may share your information with the following parties:

  • Payment Service Providers: Payment processors and financial institutions that handle your deposit and withdrawal transactions.
  • Game Providers: Game software providers that supply slots, Live Casino, and other games on our platform, solely for the purpose of game operations.
  • Legal Authorities: When required by law, court order, or direction from a competent authority.
  • Technical Service Providers: Cloud, cybersecurity, and infrastructure service providers that support our platform operations, subject to strict confidentiality agreements.

All third parties we work with are bound by confidentiality and data protection agreements that require them to handle your information with a level of security equal to or exceeding our own standards.

Verification: ceri88 has never and will never sell player personal data to advertisers, data brokers, or any third party unrelated to the operation of our platform.

6. Data Storage & Security Measures

The security of your personal data is our highest priority. ceri88 implements multiple layers of technical and organisational protection to prevent unauthorised access, loss, or misuse of your data.

Technical Security Measures

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is fully encrypted.
  • Stored Data Encryption: Sensitive data such as passwords and financial details are stored in encrypted format using industry-standard algorithms.
  • Two-Factor Authentication (2FA): Additional security layers are available to protect your account from unauthorised access.
  • 24/7 Monitoring: Our systems are continuously monitored to detect and respond to any security threats.
  • Regular Security Audits: We conduct regular penetration testing and security audits by independent experts.

Data Retention Period

Ceri88 retains your personal data for as long as your account is active and for the required period following account closure to meet legal obligations, resolve any disputes, and enforce our agreements. The minimum retention period is five (5) years after account closure in accordance with Malaysian legal requirements.

7. Cookies & Tracking Technologies

Ceri88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how players use our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform operations such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Collects statistical information on how players use the platform to help us improve our services.
  • Functional Cookies: Remembers your preferences and settings such as language and currency to provide a more personalised experience.
  • Analytics Cookies: Helps us understand aggregated platform usage patterns for product improvement purposes.

You can control or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the ceri88 platform. Please note that we do not use cookies to track your activity on other websites.

8. Your Rights as a Player

As a ceri88 player, you have the following rights regarding your personal data under Malaysia's PDPA 2010:

Right to Access

Request a copy of the personal data we hold about you

Right to Rectification

Correct inaccurate or outdated data

Right to Erasure

Request deletion of your data when there is no legitimate reason to retain it

Right to Restriction

Restrict the processing of your data under certain circumstances

Right to Portability

Receive your data in a machine-readable format

Right to Object

Object to data processing for direct marketing purposes

To exercise any of the rights above, please contact the ceri88 customer support team via live chat, available 24 hours a day, 7 days a week. We will process your request within 14 business days. In complex cases, this period may be extended up to 30 days, with notice provided to you.

9. Children's Privacy

The ceri88 platform is exclusively for individuals aged 18 years and above. We do not intentionally collect, store, or process any personal data from individuals under the age of 18.

Should we discover that personal data of an individual under 18 years of age has been collected without our knowledge, we will take immediate action to delete that information and close the relevant account. Parents or guardians who believe their child has registered on our platform are urged to contact us immediately.

10. Third-Party Links

The ceri88 platform may contain links or integrations with third-party services such as game providers and payment processors. This Privacy Policy applies solely to the ceri88 platform and does not cover the privacy practices of those third parties.

We encourage you to read the privacy policy of each third-party service you use through our platform. ceri88 is not responsible for the data protection practices of third parties outside our direct control, although we always select partners who comply with high data security standards.

11. Privacy Policy Amendments

Ceri88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform improvements. Any material changes will be communicated to you via a prominent notice on the platform or through your registered email.

The "Last Updated" date at the top of this document will always be revised whenever any changes are made. Continued use of the ceri88 platform after amendments are published constitutes your acceptance of the latest version of this Privacy Policy.

We encourage you to review this page regularly so you are always informed about how we protect your information.

12. Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the ceri88 Data Protection Officer (DPO) team is ready to assist you through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon in the bottom corner of the platform
  • Email: [email protected] (response within 2 business days)
  • Support Page: Browse the FAQ us for privacy-related frequently asked questions

For formal complaints related to data protection, you may also lodge a complaint with the Personal Data Protection Commissioner of Malaysia in accordance with the provisions of PDPA 2010. However, we strongly encourage you to contact us first so we can resolve any issues quickly and effectively.

Our commitment: We are committed to handling every privacy-related inquiry seriously and providing a clear response within the stipulated timeframe. Your privacy is not merely a legal obligation to us — it is part of the trust you place in ceri88.


Your Data is Safe with ceri88

Join hundreds of thousands of Malaysian players who trust ceri88 as a safe, transparent, and responsible online entertainment platform for managing your personal data.

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